Healthcare
Grow revenue and patient experience across every hospital in the group.
Patient communication that respects privacy and runs on models you host.
What you need, and what delivers it.
How healthcare teams use CoreCx.
Floor screens that never leak a caller’s number
Wallboards on a shared floor expose caller numbers to everyone who walks past.
No raw caller numbers appear on any display or in stored history, and local users sign in with TOTP under roles and scope.
Most boards show whatever the feed carries. CoreCx strips personal data before it reaches the screen.
Understand every language your customers speak
English-first analytics mis-transcribe other languages, accents and calls that mix languages.
Speech and language models for many languages and accents, a multilingual portal and glossaries for your industry.
Many vendors treat languages beyond English as an add-on. CoreCx treats them as the default.
A virtual receptionist for every hospital in the group
Front desks across the chain are overloaded, patients wait on hold and calls after hours are lost.
CoreCx HealthForce answers patients for every branch around the clock, books and reschedules appointments, and sends each request to the right hospital.
Single-site booking tools stop at one hospital. HealthForce works across the whole group from one assistant.
Grow revenue from the patients you already have
Health-screening packages and follow-up visits depend on staff remembering to offer them.
HealthForce offers the right packages and follow-ups to the right patients based on their visits, with consent and a cap on how often anyone is contacted.
Mass campaigns annoy patients. HealthForce makes timely, relevant offers one patient at a time.
Recover revenue lost to no-shows and unpaid bills
Missed appointments leave empty slots, and outstanding bills are chased by hand.
Timely reminders cut no-shows, empty slots are refilled from waiting lists, and bills are followed up with a payment link.
Generic reminder tools only remind. HealthForce also refills the slot and follows up the payment.
Replace an old phone system without replacing every phone
The old phone system is out of support, but hundreds of analog phones in wards, lifts and plant rooms cannot all be replaced at once.
iFlux Unified Communications connects existing analog phones through FXS gateways alongside new IP and soft phones, on one dial plan and one console.
Typical replacements force a rip-and-replace of every handset. CoreCx keeps the analog estate working and modernises it step by step.
The products behind it.
CoreCx HealthForce Healthcare
A virtual receptionist and revenue assistant for hospital groups.
Learn moreCoreCx AI Hub
Speech analytics, conversation intelligence and autonomous quality management, on-premise or in your own cloud.
Learn moreiFlux Recorder
Multivendor call recording, compliance-grade and sealed the moment every call is written.
Learn moreCoreSec KMS
Post-quantum key management that keeps your recordings yours.
Learn moreWhat changes for you.
See how CoreCx works for healthcare
Bring your requirements. We will map every line to a product and a setting.
Frequently asked questions about healthcare
What does CoreCx HealthForce do for a hospital group?
It acts as a virtual receptionist for every branch, books and fills appointments, and grows revenue through health-screening packages, follow-up visits and timely bill payment.
How does HealthForce generate revenue?
It offers the right packages and follow-ups to the right patients, refills empty slots from waiting lists and follows up outstanding bills, with results shown for each hospital and campaign.
Can patient calls stay inside the hospital network?
Yes. Recording, keys and AI all run on hospital infrastructure, and nothing is sent to a cloud.